Two days ago, my new computer almost died. I took it to a repair shop a few hours later, and it was back online after finding out a jumper for clearing the CMOS was loose. I also replaced the battery on the motherboard, and everything else is back in business.

I also called TekRAM, the company behind my new SCSI adapter, and they were pretty much helpful (except for the fact that they didn't disclose their U.S. office phone number on the documentation. Their phone number is (510)-353-6099. Those folks at TekRAM let me send back the adapter with an RMA number, and I'll take care of everything quick before i go to Chicago.