Make the subject line specific. Think of the many messages you're received with the generic subject line, "Hi" or "Just for
When replying to or forwarding an e-mail
, clean up the document. Rebecca Morgan, a communications
consultant in California
says, "I just received an e-mail from someone who had received it from 12 other people. I don't need to see that." Use the "BC
" or blind copy command more often than the "CC
" or carbon copy command. In the message you
forward, delete the extraneous information such as all the "Memo to," subject, addresses, and date lines.
When replying to a question, copy only the question into your e-mail
, then provide your response. You needn't hit reply
automatically, but don't send a bare message that only reads, "Yes." It's too blunt and confuses the reader.
Address and sign your e-mails. Yes, the To: and From: say who's corresponding, but beginning the message with the
person's name "Mo," or "Dear Mo," helps customize it.
Sign your name, "Sincerely, Curly" or provide a signature line for people to know who you are and where they can reach
DON'T TYPE IN ALL CAPS. TOO INTENSE, and you appear too lazy to type properly. This is still a written medium.
Follow standard writing guidelines as a professional courtesy.