United Pan-European Communications
. A Dutch
internet and telecommunications company. A big cooperation
, with a de facto monpoly
on cable internet access
. The cable access is delivered through Chello
, their ISP
. They offer telephone services and real broadband
service if you want to pay for it. Normal customers have to settle for 40 kb/sec.
Mostly known for 1 hour waiting on the phone to reach support and ripping customers off.
(In Norway, the goverment raised sales tax 1% from 23% to 24%. At the same time UPC raised the monthly bill for basic subscription from 295 NOK to 349 NOK, blaming it on the tax increase while raising the outbound traffic rate symbolicaly.)