So I show up today to work and there were already calls in queue which means that they day will suck. It appears the upgrade has screwed up US Robotics modems so they no longer work right. However the note from engineering states "its not our fault" they can't connect even though we changed a lot of stuff early yesterday. So not only do we not get the customers connected, we get to tell them that their stuff that worked fine yesterday now has a problem.
Welcome to Life in Hell