I was riding the tram in the back as usual and then this old lady came in and sat opposite of me. She was talking on the phone. In her 50s based on the looks, wearing a head cover but the age didn't seem to have caused that much damage to the appearance.

She had that deep soft voice and very empathetic manner of speaking. I think she was coaching someone in English language on the phone. She would carefully enunciate words for the other person and was very reassuring to whoever that was when they were writing or repeating after her. Really seemed genuine, not some fake pleasant persona.

I think I understand why GILF is a thing now