After spending four years there
as a sales associate
and in loss prevention
I came across some really good experiences.
I was straightening merchandise
one day when Mary
, the person who answered our phones made a page for a customer:
"So and so, you have a call at the front desk. It's your mother. Your father is in the hospital and is dying. He's gravely ill. You can take that phone call at the front desk ."
Another time a drunk came in and tried to stuff a twelve pack of VCR tapes down his pants.
I asked him if he needed any help and he put the tapes down. Upon walking out of the department
he exclaimed to my co-worker who was taping the whole thing: "I bet that was pretty damn funny
The one that beats all is when I was working in loss prevention
and another co-worker and I were trailing a shoplifter
. At the same time the store was in a "code adam
" which is Wal-Mart
speak for a parent lost their kid, is freaking out, and everyone at the store needs to drop what they're doing and help find he/she/it
. Loss prevention employees didn't have to do this. One of the techniques we used was to hide in the clothing racks while spying on the potential "kill
." My buddy was doing just that at the time. He was hunkered down amongst a rack of fur coats
when just behind him he heard some raspy breathing
. He turned around and and was surprised by a little girl sitting there who exlaimed:
Are you hiding from your mommy too?