If you work in customer service, you will eventually deal with stupid people (idea)

• People who think 48 hours is the same as 1 day.
• People who can't understand that, sometimes, "most orders" doesn't include theirs.
• People who think their order is somehow more important than the 6 other people you have on hold on the phones.
• People who assume that since they spent $1 with the company, they have the right to speak with the CEO.
• People who think customer service reps have any kind of authority in the corporation.
• People who don't seem to understand that they can't cancel an order once they have it in their hands.
• People who say,"I know it's not your fault, but.." and proceed to yell at you for the next 30 minutes about store policy.
• People who call in 5 minutes before closing and proceed to keep you on for the next 30 minutes because they don't understand that you can't make information magically appear on your database.

More to come later....