"The whole purpose of places like Starbucks
is for people with no decision making ability whatsoever to make six desicions just to buy one cup of coffee
. Short, tall, light, dark, caf, decaf, low-fat, non-fat, etc. So people who don't know what the hell they're doing or who on Earth
they are can, for only $2.95, get not just a cup of coffee but an absolutely defining sense of self
: Tall! Decaf! Cappuccino!" --Joe Fox III
in You've got mail
As someone who has worked in the coffee industry now for almost five years (wow, that's hard to admit) I found this quote pretty much sums up a fair amount of the customers I come in contact with. In fact, it gets to the point where we know people by their drinks. There is a woman who works for International Programs at my University with whom I had a fair amount of contact at one time, and I can't even tell you here name. However, I can tell you that she drinks a skinny double tall au lait, and that she prefers a mug to a paper cup.
Quote courtesy of www.imdb.com