This is the death
which my brief career
in Tech Support
died. After the hundredth day on the job where escalate
is transitive, action
is a verb, people spell 'knackered
' as 'naked
' and expect to be correctly understood, I had just about had it. The continual failure to speak proper English
, call things by their right names, state explicitly what was to be done to clients, contractors or colleagues, or pay the barest attention to making sense nearly drove me insane.
'FooCo are chasing
, Alex. Can you escalate
this for me? It needs to be actioned.'
jargon. I was recently in a meeting where our webmistress
turned to the big boss and said 'What does that really mean?'. And nobody could tell her.