This is a general guide for buyers and sellers. Please feel free to msg me with suggestions and/or comments. Keep in mind that these are not hyperbolas, I am speaking from experience. Enjoy, won't you?
Preface
Both:
- Keep records of everything. Shipping quotes and receipts, shipping labels, tracking numbers, email addresses, the original auction (printed or on HDD), all communications, all payment receipts and anything else even vaguely relevant.
- Sign up for PayPal or BillPoint. Yes with your credit card and your Bank Account.
- Discuss shipping beforehand. Compare the cost with online quotes (10 - 20% difference is negligible).
- Read and write the ad carefully and thoroughly. Don't leave anything out.
- Resolve conflicts through email or by phone before posting negative feedback.
- Leave relevant feedback, be it positive or negative. 'A++++' Does not cut it, neither does 'Bad seller, Bad Item'.
- Use good shipping companies. FedEx is best in service and handling, but you pay for it. UPS is great for heavy things that don't get damaged easily. USPS is alright if you're shipping titanium across town by Priority Mail, otherwise, be afraid, be very afraid.
- Check the buyer/seller's feedback profile. If it is private, ask why or stay away.
Buyer:
Seller:
Condition and General 'Shape' Descriptions and Their Respective Translations
When the item is listed as 'New', you may hold the seller to this. 'New' is not a subjective description. 'New' means in the sealed box, all accessories with a cherry on top. If you went to Best Buy and bought it, this is what you would get. If anyone tries to convince you otherwise, the auction is fraudulent.
'Like New' and 'Mint' are two that you see very often. These exhibit various gradations of damage. Mostly, though, something listed as either will be in good shape with few blemishes, if any. Subtract 5 - 20% of value for a reasonable price range.
'Used' (and abused). Used can mean used gently with tender loving care, or exploited beyond anything imaginable. Be sure to email and ask for specifics on what is damaged, where, and how badly. Subtract 40 - 70% of value for a reasonable price range.
'Repairable' (by a master tradesman or God himself). This is generally bad. If it were easily repaired, the seller would have done it already. Be sure to email and ask for specifics on what is damaged, where, and how badly. Subtract 60 - 80% of value for a reasonable price range.
'As-Is' (like it or not, you're stuck with it). Unless you have a hanckerin' for a paperweight, or have hidden masochistic intentions, stay away. Be sure to email and ask for specifics on what is damaged, where, and how badly. Chances are you will receive a reply to the tune of 'I Don't Know' or 'It's Sold As-Is'. Subtract 70 - 90% of value for a reasonable price range.
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